Compassionate, Evidence-Based Therapy

in the Finger Lakes Region

If you're looking for a therapist in Elmira, NY, Soulful Serenity Counseling Services provides personalized, evidence-based mental health care in a welcoming and supportive environment. Our goal is to help you move beyond simply coping—we work with you to build lasting resilience, deeper self-understanding, and meaningful change.

Located in Elmira, New York, our office serves individuals throughout the Finger Lakes and Southern Tier, including Corning, Horseheads, Big Flats, Watkins Glen, Ithaca, Binghamton, and surrounding communities. We also offer secure virtual therapy for clients throughout New York, with additional telehealth availability in South Carolina and Florida through select clinicians.

Whether you're navigating anxiety, trauma, an eating disorder, life transitions, relationship challenges, or simply feeling overwhelmed, we're here to help.

Phone: (607) 441-6161

Email: ErinneGibson@SoulfulSerenityCounselingServices.com

Schedule a Consultation
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Why Choose Soulful Serenity Counseling Services?

Finding the right therapist is about more than credentials—it's about finding someone who helps you feel understood, supported, and empowered.

At Soulful Serenity Counseling Services, we believe therapy should be:

  • Compassionate without judgment

  • Evidence-based and individualized

  • Trauma-informed

  • Collaborative

  • Grounded in practical skills that create lasting change

Our clinicians work to create a space where clients feel safe exploring difficult experiences while developing healthier patterns for the future.

 

Conveniently Located in Elmira, NY

Our office is located in Elmira, New York, making therapy easily accessible throughout the Finger Lakes and Southern Tier.

Many of our clients travel from:

  • Ithaca

  • Corning

  • Horseheads

  • Big Flats

  • Watkins Glen

  • Sayre, PA

  • Waverly, NY

  • Binghamton

  • Elmira Heights

Elmira is approximately 45 minutes from Ithaca and one hour from Binghamton, making in-person counseling a convenient option for many nearby communities.

Virtual Therapy Available in new York, South Carolina, & Florida

If commuting isn't practical, telehealth may be a great fit.

We offer secure online counseling so you can receive professional mental health care from the comfort of your home.

Current virtual availability:

Erinne Gibson, LMHC-DP, CASAC-M

  • New York

  • South Carolina

  • Florida

Matt Tyssee, LMHC

  • New York

Jazmin Williams, LMHC

  • New York

Meet Your Elmira Therapist

  • Close-up of a woman with glasses and wavy, shoulder-length hair smiling outdoors.

    Erinne Gibson, LMHC-DP, CASAC-M

    Erinne Gibson is a Licensed Mental Health Counselor and Master-Level Credentialed Alcoholism and Substance Abuse Counselor (CASAC-M) who has worked across inpatient, outpatient, partial hospitalization, and school-based mental health settings since 2013.

    She specializes in helping individuals experiencing:

    • Trauma

    • Anxiety

    • Depression

    • Eating disorders

    • OCD

    • Substance use

    • Major life transitions

    Her therapeutic approach combines talk therapy with parts work, somatic techniques, and practical skill-building. Together, you will explore long-standing emotional patterns in a caring, nurturing, and collaborative environment designed to foster meaningful healing.

    Available for:

    • In-person therapy in Elmira

    • Virtual therapy throughout New York

    • Virtual therapy throughout South Carolina

    • Virtual therapy throughout Florida

  • A smiling man with a beard and short dark hair, wearing a black sweater over a blue collared shirt, standing outdoors with greenery in the background.

    Matt Tyssee, LMHC

    Matt Tyssee is a Licensed Mental Health Counselor who specializes in youth up to 21. Within that group, he focuses on youth in the LGBTQIA+ and queer communities, as well as neurodivergence & associated concerns.

    He specializes in helping individuals experiencing:

    • Children and adolescents

    • Couples

    • Neurodivergent individuals

    • LGBTQIA+ clients

    • Individuals experiencing eating concerns or food sensory differences

    • Anxiety

    • Depression

    • Trauma

    • Relationship challenges

    His approach emphasizes creating a supportive, affirming environment where clients feel heard while developing practical tools for lasting growth. Matt’s clients often report a feeling of camaraderie and security in the understanding that he is a safe place for them to land as they navigate life’s challenges.

    Available for:

    • Virtual therapy throughout New York

    • In-person therapy in Olean, New York

  • A woman with curly black hair wearing glasses, a navy blue sweater, earrings, and a necklace, standing outdoors with autumn trees in the background.

    Jazmin Williams, LMHC

    Jazmin Williams is a Licensed Mental Health Counselor who focuses on individuals experiencing problems from trauma, especially trauma developed in childhood or over the course of man years, which manifests in complex and detrimental ways.

    She enjoys working with individuals experiencing:

    • Trauma

    • Anxiety

    • Depression

    • Eating disorders

    • OCD

    • Substance use

    • Major life transitions

    Her approach emphasizes the principles of Cognitive Behavioral Therapy (CBT), an evidence-based practice proven effective at helping aid people in recovery from the above specialties. Jaz ensures your experience with counseling is patient, kind, and goal-based, ensuring you can feel confident in your relationship to your counselor, and in tracking progress on your healing journey.

    Available for:

    • Virtual therapy throughout New York

Check Your Out Of Network benefits

Soulful Serenity Counseling Services is an out-of-network practice.

Many insurance plans still provide reimbursement for out-of-network mental health services. To make the process easier, we've partnered with Thrizer, allowing prospective clients to check their benefits directly through our website.

Here is how Thrizer helps you use your out-of-network (OON) benefits for therapy:

  • Instant Coverage Calculation: Thrizer instantly checks your insurance plan to determine your OON deductible and the exact percentage (typically 40%–80%) your insurer will cover.

  • Thrizer Pay (Pay Only Your Copay): Instead of paying your therapist’s full fee upfront and waiting weeks for reimbursement, Thrizer fronts the insurance portion. You only pay your estimated out-of-pocket cost at the time of service, and Thrizer handles the insurance wait on their end.

  • Automated Claim Submission: Thrizer automatically submits superbills and OON claims directly to your insurance company after every session, eliminating manual paperwork.

Using these benefits gives you access to a wider variety of specialized therapists. To use Thrizer, your therapist must be registered with the platform, and your health plan must include out-of-network coverage (like many PPO or POS plans).

Is therapy right for you?

You don't have to wait until life feels unmanageable to seek support.

Many people begin therapy because they:

  • Feel anxious more often than they'd like

  • Are recovering from trauma

  • Want healthier relationships

  • Struggle with eating or body image

  • Feel burned out at work

  • Want to better understand themselves

  • Need support navigating major life changes

Therapy is a place to slow down, gain perspective, and build the skills needed to move forward with confidence.

FAQs

Do you offer in-person therapy?

1

Yes. Erinne Gibson provides in-person therapy at our Elmira office.

Do you offer virtual therapy?

2

Yes. All of our clinicians provide virtual therapy for clients in New York State.

Erinne Gibson, LMHC-DP, CASAC-M also sees clients virtually in South Carolina and Florida.

Do you work with eating disorders?

3

Yes. Eating disorders are one of our specialty areas, including anorexia, bulimia, binge eating disorder, ARFID, body image concerns, and food sensory challenges.

How do I get started?

4

Call us at (607) 441-6161, email ErinneGibson@SoulfulSerenityCounselingServices.com, or click here to complete our online contact form.