Our office is located in Elmira, New York, in the beautiful Finger Lakes region of Upstate New York. We proudly serve clients from Elmira, Ithaca, Corning, Horseheads, Binghamton, and surrounding communities.

Elmira is approximately 45 minutes from Ithaca and 60 minutes from Binghamton, making in-person therapy accessible to many clients throughout the Southern Tier and Finger Lakes.

Our clinicians work with individuals, couples, adolescents, and families experiencing a wide variety of mental health concerns.

Common areas include:

• Anxiety

• Depression

• Trauma and PTSD

• Eating disorders

• ARFID and food sensory challenges

• OCD

• Neurodivergence (Autism & ADHD)

• LGBTQIA+ affirming care

• Relationship concerns

• Burnout

• Life transitions

• Substance use recovery

• Stress management

• Emotional regulation

Treatment is individualized because every person's experiences and goals are unique.

Erinne Gibson, LMHC, CASAC-M, is the founder of Soulful Serenity Counseling Services.

She has worked in mental health since 2013 across inpatient, outpatient, partial hospitalization (PHP), and school settings.

Erinne specializes in helping individuals experiencing:

• Trauma

• Anxiety

• Depression

• Eating disorders

• OCD

• Substance use

• Life transitions

Her therapeutic approach combines talk therapy with parts work, somatic interventions, and practical skill-building to help clients understand long-standing patterns, heal emotional wounds, and create lasting change. She strives to create an environment grounded in openness, safety, empathy, and collaboration.

Matt provides virtual counseling throughout New York State.

He enjoys working with:

• Children and adolescents

• Couples

• Neurodivergent individuals

• LGBTQIA+ clients

• Individuals experiencing food sensory concerns or eating-related challenges

• Anxiety

• Depression

• Trauma

• Relationship concerns

His practice emphasizes creating an affirming, supportive environment where clients feel understood and empowered to grow.

Absolutely.

We welcome individuals of all identities and strive to create a therapeutic environment where every client feels respected, supported, and safe.

Our clinicians believe therapy should be collaborative, individualized, and evidence-based.

Depending on your needs, treatment may incorporate:

• Parts work

• Somatic therapy

• Cognitive and behavioral strategies

• Skill building

• Trauma-informed care

• Emotion regulation techniques

• Narrative exploration

The goal is not simply symptom reduction but helping clients create meaningful, lasting change.

Soulful Serenity Counseling Services is an out-of-network provider.

Many clients are still able to receive reimbursement through their out-of-network benefits.

We make this process easier by partnering with Thrizer, which allows many clients to quickly verify their benefits and estimate reimbursement directly through our website.

Our Thrizer widget can help you:

• Check your out-of-network benefits

• Estimate reimbursement

• Learn what your insurance may cover

Because every insurance plan is different, reimbursement amounts vary.

We recommend using our Thrizer benefits checker before your first appointment to quickly estimate your out-of-network coverage.

Yes.

Your privacy is protected by professional ethics and applicable laws. During your first appointment, your therapist will explain confidentiality, including the limited situations where disclosure may be legally required to protect safety.